Order Number: 699243
Product Name: Betafpv F4 2-3s 20a Aio Flight Controller
Brand: BetaFPV
The BetaFPV F4 2-3S 20A AIO Flight Controller appears to be faulty.
I soldered all the plugs and connected all 4 motors.
One of the connected motor does not spin when armed.
The motors work in three of the ports, but not the fourth.
Swapping the motors around made no difference. I have checked all the motors and they individually work. I have tried re-soldering the plug, but had no luck.
Thank you for reaching out to us and providing detailed information about the issue you are experiencing with your BetaFPV F4 2-3S 20A AIO Flight Controller. We apologize for the inconvenience this has caused and are here to assist you in resolving this matter as quickly as possible.
Can you please send some clear photos showing the other side of your FC so we can check the soldering of the motor plugs. Can you also double check that none of the pins are bent inside the connector?
Also when testing the motors, are you following this process -
How to troubleshoot your Motors and ESC (Betaflight)
I will then be able to check and if required sent a request over to BetaFPV for a warranty replacement.
How would you rate our customer service?
Kind Regards
Alex
Unmanned Tech Support
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Dear Alex
apologies for sending this so late, my laptop broke and I have just repaired it.
I have tried resoldering the plug a couple of times.
Here is a picture of the soldering
Best wishes hugo.