Order Number: #695156
Product Name: Betafpv Cetus X Fpv Drone Starter Kit (Betaflight Version)
Brand: BetaFPV
So I followed the instruction, charged batteries, started with controller, then plugged drone in, made sure they connected and everything was fine, then I connected googles, and searched for channel it connected but the screen was black, but all the display of details was still on, so it connected to the controller and drone but camera might be broke? I just bought it today, and it’s just straight out of the box. The red light on the back of camera is always on.
So I read on beta FPV website to check connections, disconnected and connected them again, checked soldering it was all good, just no sign of any fault
Hi
This does look like its likely a camera issue, as you can see the OSD which means the VTX and FC are talking with one another.
Are you able to double check the connection between your camera and VTX just incase that is the cause, otherwise I will talk to BetaFPV on Monday about this and get back to you as we should be able to get this resolved for you
Just to update you, BetaFPV have confirmed the issue is likely to do with the camera, so once you have been able to double check the connections, please let me know, as the next step would be to send you a replacement camera module to install yourself (assuming you are happy to do this) if confirmed that everything is connected correctly!
Please let us know!
Kind Regards
Alex
Unmanned Tech
Join our community at dronetrest.com, or on Discord.
Hi, so what I did I checked the connections, everything was fine so I did some research, and it seemed like it was a camera, but because I wouldn’t want to wait any longer then I had to I ordered a spare camera with you, and it arrived yesterday, so I connected it and it works, I have the original camera, I can sent that one back, and take all videos that it works now etc, but because I should get a working set in the first place, is there any chance I could get something in same price range instead of new camera? Maybe spare batteries or a charger that can charge more than 2 batteries?
Thanks
Hi there,
I’m glad to hear you sorted the issue!
If you can send through some images / video demonstrating that a replacement camera solved the issue, and the previous camera does not work, I can use this to open an RMA request to try and arrange a refund or store credit for you.
If you have any questions or concerns, please do feel free to ask!
Best regards,
Cameron
Unmanned Tech
Found this while searching for same problem I am having with Cetus X, using TX12 MKII, no issues with flight, only no feed with OSD. Removed and checked all connections, I buy on Amazon should I return to Amazon?
Yes I would suggest you double check the connections on the camera, but if they look good then its likely that the camera/VTX needs to be replaced. You can either return it back to Amazon, or get in touch with Betaflight directly as they could probably send you a new camera mode if you prefer that as that is often the fastest way to get your drone working again.
You can create a support ticket via their helpdesk here - Submit a request – BETAFPV Support Center, or you can reach out to them via Facebook - BETAFPV | Facebook
Kind Regards
Alex
Unmanned Tech Support
Join our community at dronetrest.com, or on Discord.