Order Number: 730541
Product Name: Radiomaster - Multi-Stand For Gx12
Brand: RadioMaster
The metal seems to have been machined wrong as the support that rests against your belly is twisted a few degrees, causing a slight lean when the transmitter is using it as a stand and doesnt sit particualry flat when the support is folded away.
It also doesn’t fit in the traval case provided with the GX12 and frankly that by itself is enough reason to look into returning it.
Thank you for reaching out to us regarding your recent purchase of the Radiomaster Multi-Stand for GX12. I’m sorry to hear about the issues you’ve encountered with the product.
It sounds like the stand you received may be defective, especially since it doesn’t sit flat and doesn’t fit in the travel case as expected. We certainly want to ensure that you have a product that meets your needs and expectations.
Please let us know if you would like to proceed with a return or exchange, or partial refund if you still want to keep the item as is, we can offer a refund of £5 if you are happy to keep it as it is.
Thank you for bringing this to our attention, and I apologize for any inconvenience this may have caused.
Kind Regards
Alex
Unmanned Tech Support
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Hey Alex,
I’d prefer a return, thanks.
Let me know how to proceed
-Mat
Please can you complete this RMA form and it will provide details on how to return the items back to us for a refund/exchange etc…:
