My Taranis X9D+ has stopped working - doesn't get past the splash screen

taranis

#1

Hello.
I bought a Taranis under a year ago and it has now stopped working. When I switch it on, it doesn’t get past the splash screen, it doesn’t respond to any buttons/switches, and doesn’t even turn off - I have to remove the battery to switch it off. I have googled this issue and other people appear to have experienced a similar issue, but I’m not clear on how to resolve it. Can you help?


#2

Hello. We have had some experience of this before. If you remove the back of the radio and remove and then re-insert the small internal battery button - this should fix the issue.