Order #UT-715589-WH/OUT/51551 - Gens Ace Imars D1000 - Unit is used not new!

Order Number: UT-715589-WH/OUT/51551
Product Name: Gens Ace Imars D1000
Brand: Gens Ace
The charger I bought from you has already done 127 charge cycles! I have 2 other imars D300 from new and they’ve only done 22 & 17 charge cycles and I bought them in the middle of last year! I could understand a couple of charge cycles for testing, but 127 is ridiculous.
Not applicable

Hi James good day,

Thanks for reaching out to us!

I am really sorry about this, and I do agree, that is ridiculous!

I assume the interface of the charger must show visible signs of use if it has been used so much?

Hope this helps.
If there is anything else I can help with please do let me know?

Regards,
David

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