Came mini Gimbal

We recently purchased a came mini gimbal. We set it up and it worked fine. It now turns on but the motors are unresponsive. Can anyone help?

I have replied to you via email and wil troubleshoot with you there and if there is a hardware fault we will replace it for you. I will update this post once we resolve the issue just incase anyone else ever has a similar issue with their alexmos powered brushless gimbal.